Terms & Conditions for Salon Services

Effective Date:

Welcome to Occasio. By booking an appointment, visiting our salon, or using our website/mobile application, you agree to comply with and be bound by the following Terms & Conditions.

1. Services

Occasio provides beauty, hair, spa, grooming, and related salon services.
Services are subject to availability and may vary by location or stylist.

We reserve the right to modify or discontinue any service without prior notice.

2. Appointments & Bookings

• Appointments can be booked online, via phone, or in person
• Please arrive at least [X] minutes before your scheduled appointment
• Late arrivals may result in reduced service time or cancellation without refund

3. Cancellations & Rescheduling

• Appointments must be canceled or rescheduled at least [X] hours in advance
• Failure to cancel within the required time may result in:
  • Cancellation charges, or
  • Forfeiture of advance payment

Occasio reserves the right to cancel or reschedule appointments due to unforeseen circumstances.

4. Pricing & Payments

• All prices are displayed in [Currency] and are subject to change without notice
• Final pricing may vary based on service complexity, product usage, hair length, or skin type
• Payments can be made via cash, card, UPI, wallet, or other supported methods
• Full payment must be completed at the time of service unless otherwise agreed

5. Refund Policy

• Services once availed are non-refundable
• If you are dissatisfied, please inform us immediately so we can address your concern
• Refunds, if any, are issued at the sole discretion of management

6. Health, Safety & Allergies

• Clients must disclose any medical conditions, allergies, or sensitivities before service
• Occasio is not responsible for reactions caused by undisclosed conditions
• Patch tests are recommended for chemical treatments and hair coloring

7. Client Conduct

• Clients are expected to behave respectfully toward staff and other customers
• Any abusive or inappropriate behavior may result in immediate service termination without refund
• We reserve the right to refuse service for safety or hygiene reasons

8. Personal Belongings

Clients are responsible for their personal belongings.
Occasio is not liable for any loss or damage within salon premises.

9. Intellectual Property

All content, logos, images, and materials on our website/app are the property of Occasio.
Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

Occasio shall not be liable for indirect, incidental, or consequential damages.
Our maximum liability shall not exceed the amount paid for the service.

11. Third-Party Services

We may use third-party tools for bookings, payments, and communication.
We are not responsible for issues arising from third-party services.

12. Governing Law

These Terms & Conditions shall be governed by the laws of [Country/State].
Any disputes will be subject to the jurisdiction of courts in [City].

13. Amendments

We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of our services implies acceptance of the updated terms.

14. Contact Information

For any queries or concerns, please contact:

Occasio
📍 Address: [Your Address]
📧 Email: [Your Support Email]
📞 Phone: [Your Contact Number]